AM APPS LTD

What is Am Apps Ltd Charge on Credit Card? A Comprehensive Guide

What is AM Apps Ltd charge, and why do I have a charge on the bank statement? This is a question that has been raised in numerous online forums. It highlights the confusion caused by this unfamiliar business name.

AM Apps Ltd charges on your bank account statement are likely related to the mobile app “Simple”, an application that promotes health and wellness by tracking eating patterns and fasting periods for the users.

Don’t worry if the question has come up for you. In this comprehensive guide, we will delve into the heart of the mysterious charge. After reading this guide, you will have all of the information you need to manage your finances and confidently navigate digital transactions.

What is AM Apps Ltd Charge on Credit Card?

This Charge appeared on a Credit card bank statement for the payment of an AM Apps Ltd service or mobile application subscription. This could be the result of an app upgrade, a paid subscription, or accessing premium features. 

If you’ve recently downloaded an application or signed up for a brand-new service, this is probably the reason for this Charge. Keeping track of subscriptions is always a smart idea.

Why is it important to understand the Charge?

In today’s ever-changing digital environment, unexpected charges can cause confusion or frustration. These charges are a mysterious charge that has confused countless people. Statista reported that, by 2023, the global mobile market is projected to reach $935 Billion, with 5 million different apps.

As digital consumption increases, it is not surprising that consumers are left feeling confused and powerless. As per a survey conducted by the FTC in 2022 70% of consumers reported experiencing unauthorized charges. This shows the importance of the issue and understanding the charges.

These above-stated figures show the importance of understanding these unfamiliar charges to control the finances better.

Brief Company Overview and Background of AM App Ltd

It is a private company located in Limassol, Cyprus, and was founded in 2018. Its main focus is on digital health solutions. The company’s flagship app is “Simple Weight Loss Coach,” which was developed by Mikhail Prytkov

The app uses AI to offer personalized coaching and support to users who are practicing intermittent fasting, and also managing their overall health.

This app offers features such as tracking eating habits, managing the fasting period, and health advice with a holistic approach towards weight loss.

It is a company that operates in the digital health sector, which has seen speedy growth. It has received investment from companies like Palta Global, Target Global, and s16VC. The company emphasizes exceptional customer service, but user reviews are mixed. 

While some users have praised the app for its coaching and functionalities, others have complained about billing issues and unauthorized charges. The company, according to reports, has addressed these through its customer service channels. 

It is a Cyprus limited liability company with HE 392517, is active and in compliance with local regulations.

Understanding AM Apps Ltd PayPal charge

When you purchase from a digital channel, you can see these charges on your credit or debit card statement. AM Apps company provides a variety of services and a range of products to its consumers. You may have to pay a charge for the following:

Apps purchased

If you (or someone who uses your device) have bought a mobile App developed by this company.

Subscription service

It could be a recurring payment to subscription services offered within their app.

Check-in Your Household

Does anyone (like your child) in your home use your device? Did they purchase within an app?

Review App Subscriptions

Regularly check your app subscriptions to identify unwanted subscriptions.

Follow these steps, and you will be in a position to understand what is causing the this charge bill so that you can take appropriate measures, such as canceling your subscription or requesting refunds (if applicable).

What does the AM Apps Ltd charge on PayPal IAT mean?

The Charge shows as “AM Apps Ltd IAT PayPal” in your bank account statement is likely to be a PayPal payment made for an AM Apps Ltd service. Here’s an explanation of what this could be.

AM Apps Ltd

It is the mobile application developer who created the “Simple” weight loss coach app. They may also be developing other health applications.

PayPal IAT

The word “IAT”, although it doesn’t mean anything in this case, maybe a code used internally. and PayPal to process a transaction. PayPal is the name of the platform used to make the payment.

Reporting Issues and Concerns about the Charge

It is a health and wellness app, “Simple Weight Loss Coach” Along with its benefits, there are some reporting issues and concerns raised by the users. What people have to say is summarized below:

Unwanted Charges Issues

Some people reported unwanted/unauthorized charges on their bank statements. This could be because:

  • Subscribing unknowingly to the premium level of the “Simple App.”
  • Unintentional purchases within an app.
  • Free trials that automatically convert to paid subscriptions without proper notice.
  • Some customers report difficulties cancelling the subscriptions. It could be because the cancellation process is confusing or there aren’t clear instructions.

Customer service Issues

Customers has varying experiences. While some users report having trouble contacting customer support or receiving adequate solutions, others praise helpful and responsive customer care.

App Functionality Issues

Although the app is advertised as a weight loss tool and health manager, some users have reported limited results or an inability to achieve significant weight loss.

Security Issues Regarding Data Privacy

Although there haven’t yet been many reports of data breaches or misuse, some users may be concerned about the way it collects and stores their data.

Confusion and Frustration

A common theme among user feedback is confusion and frustration regarding unexpected charges, and difficulties managing subscriptions.

Please note that these issues are reported, and your experience may differ.

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Are these charges typically made for any particular reason?

The following are the common reasons for this Charge:

Subscription fees

The most likely suspect is this. This app is expected to offer a basic version that has limited features. Upgrades to the premium tier can unlock features such as detailed tracking reports or personalized coaching plans.

They give you more access to features. It will charge you recurring fees if you (or anyone using your device) subscribe to the Premium version. So that you regularly check your app subscriptions.

Accidental in-app purchases

In-app purchases may be available for the “Simple” or other apps. These could include additional features, add-ons, or consumables within the app. It would charge you if someone used your device without your permission (such as a child).

Mistakes in the Free Trial

Automatically conversion of subscription from free trial is the reason. This happens when you forget to cancel it before the expiry of the trial.

Why these charges are considered a scam?

These charges are not scams, but there are some practices that users consider it is scams; the following are the reasons:

Unintended Subscriptions

The first reason is unintended subscriptions due to its free trial because, after the expiry of the free trial, it is automatically converted into paid subscriptions without any clear notification.

Confusing or Hidden Subscription Terms

The confusing or hidden subscription terms make it difficult for users to know exactly the meaning before signing up and how much the cost of the subscription is. This creates a cause of scam for its users.

Limited Service

When users are unable to reach customer service or get unhelpful answers when canceling a subscription, they feel trapped.

Limited Effectiveness

Due to its limited effectiveness such as some users report that there is a lack of positive results. This can cause frustration and the feeling that the app doesn’t deserve the price.

Is there any role of Banks and Credit Card Companies?

Both play an important role in protecting their customers from any unauthorized charges. Below is the role:

Monitoring Transactions

Banks and credit card companies use a strong monitoring fraud detection system to monitor the transactions.

Chargeback Procedure

You can dispute the Charge to recover lost funds potentially. If the bank or the issuer can find evidence that supports your claim, then they will usually reverse the Charge.

Fair Credit Billing Act

This act protects the consumers from mistakes in the bills in the USA. This act allows the consumers to dispute any error found in the credit or debit card bank statement such as unauthorized charges.

Customer service

Most banks and credit card companies have dedicated departments that can assist with billing disputes or inquiries. So, in case of any unauthorized charges contact the customer service department.

How Do I Dispute an Unfair AM APP LIMITED Charge?

Below is the step-by-step guide to handle the unfair AM APP LTD charge:

Collect Evidences

Gather evidence by checking the details of the account statement like receipts, bills, etc for support purposes.

Choose According to your Mindset

There are two main mindsets to dispute the Charge. One is to contact the AM Apps, and the other is to contact the credit card issuer company:

You might be able to reach the Am Apps regarding billing issues and clearly describe why you think the Charge is unfair. Mention whether you accidentally purchased an in-app subscription or a free trial that automatically converted to a paid one.

You can request a refund for the Charge that is disputed. Document your communications with them, including dates, times, and any replies you receive.

Call the customer service department of your bank and explain what happened. Start a chargeback by disputing the charges with your bank. Use the evidence that you collected in Step 1 as support for your claim.

Follow up

The third step is very important because without follow-up, the dispute cannot be settled well on time, and you will suffer in that period.

How the AM APPS LTD cancel a subscription from the iPhone?

To cancel the “Simple Subscription” on iPhone below are the steps:

  • Start your iPhone’s Settings program.
  • At the top of the screen, tap on your Apple ID.
  • Then click on Subscriptions. Here, you may see a list of all your subscriptions. If you don’t see Subscriptions, click ‘Manage’.
  • Look for the subscription on the list.
  • Click on the subscription.
  • Click on it to cancel your subscription.
  • Confirm your cancellation if prompted.

How to Cancel AM APPS LTD from the Android?

  • Start by launching the Google Play Store app on your Android handset.
  • Press on the picture located in the upper right corner of the screen.
  • Select ‘Payments and subscriptions’.
  • Click on “Subscriptions
  • Look for the subscription on the list.
  • Click on the subscription.
  • Click on it to cancel your subscription.
  • Confirm your cancellation if prompted.

FAQs – Frequently Asked Questions

It is a charge on your PayPal account if you purchased or subscribed to one of their products or services by using PayPal.

For customer service email go to the email of their customer care staff for more information go to the official website. This guarantees that you go to the proper place for support.

You can avoid in future such types of charges by regularly reviewing the bank statement and identifying the unusual activity in your statement.

Scammers frequently target individuals via false subscriptions and phishing techniques. Stay vigilant and report immediately in case of any activity.

Conclusion

This charge appearing on your bank statement may be confusing and frustrating for you. Subscriber practices are often unclear, with free trials converting automatically to paid memberships. It is also difficult to cancel subscriptions. Unexpected charges can be incurred by these practices.

Investigate any charges that you don’t recognize. Gather information regarding the charge. Also, check your app usage. If you are unsure of the cause for the charge, try the following:

  • Cancel unwanted subscriptions within the application or by using your payment option.
  • It offers a customer service department that can assist you with requesting a refund on accidental in-app purchases.
  • If you believe the charge was unauthorized, notify your bank.

If you follow these steps and are cautious, you will be able to address this charge and avoid financial surprises in the future. You can manage this situation effectively by keeping an eye out on your bank account and understanding the terms of your subscription.

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